Most of your competition spend their days looking forward to those rare moments when everything goes right. Imagine how much leverage you have if you spend your time maximizing those common moments when it doesn't.

More process, less innovation. More operations, less innovation. More management, less innovation. More entrepreneurs, more innovation.

Don’t be different just to be different. Be different to be better.

Good advice is priceless. Not what you want to hear, but what you need to hear. Not imaginary, but practical. Not based on fear, but on possibility. Not designed to make you feel better, designed to make you better. Seek it out and embrace the true friends that care enough to risk sharing it. I'm not sure what takes more guts-giving it or getting it.

Turn strangers into friends. Turn friends into donors. And then do the most important job: Turn your donors into fundraisers.

When we think about what might go wrong, we're more likely to design something that goes right.

Initiative is the privilege of picking yourself.