Why do we value leadership, connection and grace? Because it's scarce, and that scacity creates value.

A customer is never out of warranty, even if his product is.

If you work in an urgent-only culture, the only solution is to make the right things urgent.

Isn't the drawing board the place where all the best work happens? It's not a bad thing to go back there. It's the entire point.

Make something happen today, before you go home, before the end of the week. Launch that idea, post that post, run that ad, call that customer. Go the edge, that edge you've been holding back from... and do it today. Without waiting for the committee or your boss or the market. Just go.

Desire can't be sated, because if it is, the longing disappears and then we've failed, because desire is the state we seek.

You cannot create a piece of art merely for money. Doing it as part of commerce so denudes art of wonder that it ceases to be art.