The opposite of coherent is interesting.
Saying 'no' or even 'stop' is the hallmark of the professional you want on your team.
A customer is never out of warranty, even if his product is.
You get to keep making art as long as you are willing to make the choices that let you make your art.
We're often in a hurry to finish. Or in a hurry to close a sale. What happens when we adopt the posture of being in a hurry to be generous? With resources or insight or access or kindness... It's an interesting sort of impatience.
Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards--and living up to them--is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it." -