The reason business writing is horrible is that people are afraid. Afraid to say what they mean, because they might be criticized for it. Afraid to be misunderstood, to be accused of saying what they didn't mean, because they might be criticized for it.
Seth GodinSeek out habits that help you overcome fear or inertia. Destroy those that do the opposite.
Seth GodinThe rules are now clear: no one is going to inform you, but it's easier than ever to inform yourself.
Seth Godin