Taking delight in the journey takes confidence. It pushes the envelope of design.

Surprise and delight and connection are remarkable.

Your generosity is more important than your perfection.

Our cultural instinct is to wait to get pickedNo one is going to pick you. Pick yourself.

The problem with putting it all on the line is that it might not work out. The problem with not putting it all on the line is that it will never (ever) change things for the better. Not much of a choice, I think.

When we think of design, we usually imagine things that are chosen because they are designed. Vases or comic books or architecture... It turns out, though, that most of what we make or design is actually aimed at a public that is there for something else. The design is important, but the design is not the point. Call it "public design"... Public design is for individuals who have to fill out our tax form, interact with our website or check into our hotel room despite the way it's designed, not because of it.

If you can't sell to 1 in 1000, why market to a million?