Competence is no longer a scarce commodity.

If you want to dig a big hole, you need to stay in one place.

Most people have been brainwashed into believing that their job is to copyedit the world, not to design it.

At the heart of art is learning to see

You don't need more time in your day. You need to decide.

Doing justice to the work is your task, not setting a world record.

Personalizatio n wasn't supposed to be a cleverly veiled way to chase prospects around the web, showing them the same spammy ad for the same lame stuff as everyone else sees. No, it is a chance to differentiate at a human scale, to use behavior as the most important clue about what people want and more important, what they need.