If you borrow money to make money, you've done something magical. On the other hand, if you go into debt to pay your bills or buy something you want but don't need, you've done something stupid. Stupid and short-sighted and ultimately life-changing for the worse.

Shame must be accepted to be effective.

At the age of four, you were an artist. And at seven, you were a poet.

You market when you hire and when you fire. You market when you call tech support, and you market every time you send a memo.

I learned that a long walk and calm conversation are an incredible combination if you want to build a bridge.

Instead of focusing on arguing with people who say no, it might be easier to get near the people who like to say yes.

Surprise and differentiation have far more impact than noise does.