In a race, sooner or later there's a moment that separates the winner from those who don't win. That instant is your chance, the moment you've been waiting for.

Little changes cost you. Big changes benefit you by changing the game, but only if you go first.

All great programmers learn the same way. They poke the box. They code something and see what the computer does. They change it and see what the computer does. They repeat the process again and again until they figure out how the box works.

Believe in what you do, because you may have to do it for a long time before it catches on.

The reason social media is so difficult for most organizations: It’s a process, not an event.

As you've probably discovered, great work makes us uncomfortable.

Practice works because practice gives us a chance to relax enough to make smart choices.