We are only in charge when we are willing to let others take charge.

We last longer if we compete against ourselves for the good of others instead of competing against others for the good of ourselves.

Never opt for change simply to leave something you don't like. Change works best when you go toward something, even if it is the unknown.

We call them leaders because they go first, because they take the risk before anybody else does, because they will choose to sacrifice so their people will be safe and protected.

The ones who show up to take, they show up and say, "Hi. My name is Steve. I'm an expert in this and I've studied this and I've worked with these clients." On every single power point presentation, it has their email, their Twitter handle and their Facebook account, so you can follow them. At the end, they tell you, "Please follow me." When you ask them a question, they say, "Well, I could tell you the answer, but you should really just read my book."

Wal-Mart's size and scale is so vast they literally have the ability to change the face of the entire country. If Wal-Mart were to make a decision tomorrow to refuse to sell a single product made with partially hydrogenated oils, for example, we'd probably see rates from heart disease decline a few years later. That's how powerful Wal-Mart is.

A good leader shares information, even if they don't know the whole story. Without any information, people create their own, which causes fear and paranoia.