If everything goes right, we get a good experience. If everything goes wrong, we get a good story.

Systems and processes are essential to keep the crusade going, but they should not replace the crusade.

Most people ignore opportunities because they see only danger. Entrepreneurs ignore danger because they see only opportunities.

The quality of a leader cannot be judged by the answers he gives, but by the questions he asks.

The primary ingredient for progress is optimism. The unwavering belief that something can be better drives the human race forward.

To succeed takes more than the desire to win. It also takes the acceptance that we could fail.

Leadership isn't answering the questions others ask. Leadership is asking others to answer their own questions.