Don't freak yourself out by what other people have. They don't have what you've got.

Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.

A leader's job is not to do the work for others; it's to help others figure out how to do it themselves, to get things done and to succeed beyond what they thought possible.

Putting yourself first is not selfish. Quite the opposite. You must put your happiness and health first before you can be of help to anyone else.

If someone's performance is down we do not say, 'Hey pick up your things here.' We do not yell and scream at them, we say, 'Are you okay?' The idea of putting our financials goal aside for one minute to express empathy for the human being for that work and saying, 'Are you okay?' That is part of the sacrifice.

Focus on money and we will make money. Focus on impact and we will make an impact.

When we have a clear sense of our destination, we can be flexible in the route we take to reach it.