I am personally convinced that one person can be a change catalyst, a 'transformer' in any situation, any organization. Such an individual is yeast that can leaven an entire loaf. It requires vision, initiative, patience, respect, persistence, courage, and faith to be a transforming leader.

Be sure that, as you scramble up the ladder of success, it is leaning against the right building.

People behave more on the basis of how they feel than how they think; unless there are good feelings between people, it is almost impossible to reason intelligently.

We are product of neither nature nor nurture; we are a product of choice, because there is always a space between stimulus and response. As we wisely exercise our power to choose based on principles, the space will become larger.

Admission of ignorance is often the first step in our education.

Love is a verb. Love is something you do: the sacrifices you make, the giving of self. If you want to study love, study those who sacrifice for others. Love - the feeling - is a fruit of love the verb.

Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.