The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

Only those who constantly retool themselves stand a chance of staying employed in the years ahead.

Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.

Rewards should go to teams as a whole.

Hire disrespectful people.

A vibrant, rich, growing corpus of public-domain books is a vital public good - similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.

Only pissed-off people change the world.