Because nearly all digital libraries are tied to bricks-and-mortar institutions, the funding base tends to be quite localized.

Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.

Take someone NEW AND WEIRD to lunch today

The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.

It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.

Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their "personal style" was their "brand." ("It" starts with personal style of the tip-top leadership team. Sorry to be politically insensitive, but who would give a hoot about Tibet if it weren't for the look and style of the Dalai Lama?) Boss at any level: You're either on the "it" boat-or not.

Effective listening is a professional achievement-achieved only through hard work.