Quite simply, no matter how hard you try, no matter how "open" you are, you'll end up surrounded by "yes people." It's hard not to believe people who are repeating your own ideas. Resist the temptation.
Tom PetersThe winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.
Tom PetersDevelop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
Tom PetersI still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
Tom PetersIf, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.
Tom Peters