Authority never matches responsibility. That's one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority. Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That's true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.

Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.

Lavish credit on anyone and everyone who helped you the least bit.

Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.

Only pissed-off people change the world.

Ready, fire, aim. Do it! Make it happen! Action counts. No one ever sat their way to success.

I found myself declaiming, full flower, for an hour on the "utmost importance and urgency" of Blogging, telling him in no uncertain terms that, especially in a high-end niche business, Blogging is "the premier way" to have "intimate conversations" with his Clients. Funny thing, I believe it!