Authority never matches responsibility. That's one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority. Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That's true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.

It's not enough to be close to the customer. You've got to be glued to the customer.

MP3 players and flash memory devices are good for data storage and playback of music and digital talking books, but they offer little or nothing in the way of visual presentation of information and communication.

An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.

Brand inside is more important than brand outside for sustained success.

Hire for attitude. Train for skill... More

Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.