The dumbest mistake is viewing design as something you do at the end of the process to 'tidy up' the mess, as opposed to understanding it's a 'day one' issue and part of everything.

A career is a portfolio of projects that teach you new skills, gain you new expertise, develop new capabilities, grow your colleague set, and constantly reinvent you as a brand.

I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.

I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.

Management is about arranging and telling. Leadership is about nurturing and enhancing.

The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.