Obviously, despite hard work and heroic efforts, many dreams don't come true. But if we don't dare to dream and then throw muscle, heart, and soul into making the dream come true, then WoW Projects-and all of the emotional, intellectual, spiritual, and financial riches that they bring will surely NOT be our lot in life!

Perception is all there is. If the customer think he's right, he's right.

The market may never coalesce around one basic design, or even around two or three dominant devices.

Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.

Advantage comes not from the spectacular or the technical. Advantage comes from a persistent seeking of the mundane edge.