Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.

Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one

You can't live life without an eraser.

Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low.

Excellence comes from human beings doing things of value that customers find memorable.

I would not be surprised to see interesting new forms of expression and literary genres develop as the e-book movement matures.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.