Remember my mantra: distinct... or extinct.

A good collection is more than just the sum of its parts.

The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.

If you're not confused, you're not paying attention.

For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.

The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.

Skill at creating, exploiting, and exiting crucial alliances beats ownership of fixed assets