As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.

One size NEVER fits all. One size fits one. Period

I think economics, content, and the ability to interact with content in new and different ways are what will drive the adoption of e-books.

Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.

If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.

The most important and visible outcropping of the action bias in excellent companies is their willingness to try things out, to experiment. If you wait until you believe you are safe, sure to be without occasional foolish feelings, you've most likely waited too long.

But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.