As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.

One size NEVER fits all. One size fits one. Period

Design is so critical it should be on the agenda of every meeting in every single department.

The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.

I wrote the book based on a blog that I keep. I also tweet. I don't think that for an incredibly old fart I'm totally behind the power curve. I really believe that the essentials of human relationships remain the same.

The good news - and it is largely good news - is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark

As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.