Success requires a persistent misreading of the odds.

Hire disrespectful people.

Design is so critical it should be on the agenda of every meeting in every single department.

Ready, fire, aim. Do it! Make it happen! Action counts. No one ever sat their way to success.

A completely free library is as rare as a truly free lunch.

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping point for the end-user population was misplaced.