Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.

I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially.

I made a list of the happiest periods of my life & I realized that none of them involve money.

Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?

Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).

Help inspire people to realize they are capable of changing the world.

I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.