Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.

SEO expertise is a core need for today's online businesses.

I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.

Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a place to get the best customer service.

Our society in general has is more money equals more happiness and all the research has shown that that's true up to a point, up until you can get your basic needs met, but then really there is other stuff that has a much bigger impact on your happiness besides just money.

At Zappos, one of our core values is to Pursue Growth and Learning. In the lobby of our headquarters, we have a giving library where we give away books to employees and visitors that we think will help with their growth, both personally and professionally. I can't wait to add The Compound Effect to our library.

Don't play games that you don't understand, even if you see lots of other people making money from them.