Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a place to get the best customer service.
Tony HsiehThe biggest (and hardest) lesson I've learned in life is that the external world is just a reflection of the world within.
Tony HsiehInstead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
Tony HsiehHave fun. The game is a lot more enjoyable when you're trying to do more than just make money.
Tony Hsieh