What’s the best way to build a brand for the long term? In a word: culture.

The best businesses are really ones that can combine passion, profits, and purpose.

Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines, so Zappos... really liked the people there and got involved full-time and I've been full-time ever since.

Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.

Our society in general has is more money equals more happiness and all the research has shown that that's true up to a point, up until you can get your basic needs met, but then really there is other stuff that has a much bigger impact on your happiness besides just money.

Help inspire people to realize they are capable of changing the world.

If there are too many competitors, even if you're the best it's a lot harder to win.