To manage one must lead. To lead, one must understand the work that he and his people are responsible for
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
Hold everybody accountable? Ridiculous!
When a worker has reached a stable state, further training will not help him.
Rational behavior requires theory. Reactive behavior requires only reflex action.
A leader must have knowledge. A leader must be able to teach.