He that would run his company on visible figures alone will in time have neither company nor figures.

A rule should suit the purpose.

Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

The aim should be to work on the method of management.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

The only useful function of a statistician is to make predictions, and thus to provide a basis for action.

Quality is everyone's responsibility.