Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
To copy is to invite disaster.
Information is not knowledge. Let's not confuse the two.
There is no substitute for knowledge.
You can not define being exactly on time.
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.