The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
You can not achieve an aim unless you have a method.
You can expect what you inspect.
We should work on our process, not the outcome of our processes.
A rule should suit the purpose.
Change the rule and you will get a new number.