Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
People work in the system. Management creates the system
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
Any two people have different ideas of what is important.
Innovation comes from people who take joy in their work.
Any manager can do well in an expanding market.