Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
Management is prediction.
We are being ruined by the best efforts of people who are doing the wrong thing.
Now, we learn that a system must have an aim. Without an aim, there is no system.
You do not install knowledge.