Many people in management are being paid to produce waste.

All anyone asks for is a chance to work with pride.

Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.

We have to bring back the individual. Management has smothered the individual.

When a system is stable, telling the worker about mistakes is only tampering.

The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.

The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.