Competition should not be for a share of the market-but to expand the market.

You can not achieve an aim unless you have a method.

Judging people does not help them.

The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.

The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people to do a better job with less effort.

Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.

You can not hear what you do not understand.