Management does not know what a system is.

You do not install quality; you begin to work at it.

In God we trust; all others bring data.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, "Figuring out how to think about the problem".

No requirement of industry is so much neglected as operational definitions.

The questions are more important than the answers.