Management does not know what a system is.

You can not plan to make a discovery. You do not plan innovation.

The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.

Part of America's industrial problems is the aim of its corporate managers. Most American executives think they are in the business to make money, rather than products or service. The Japanese corporate credo, on the other hand, is that a company should become the world's most efficient provider of whatever product and service it offers. Once it becomes the world leader and continues to offer good products, profits follow.

Without theory, there are no questions.

The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.

We are being ruined by the best efforts of people who are doing the wrong thing.