A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
Quality is everyone's responsibility.
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
If you destroy the people of a company, you do not have much left.
Hard work and best efforts will not by themselves dig us out of the pit.
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.