The aim should be to work on the method of management.
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
It would be a mistake to export western management to a friendly country.
Quality begins with the intent, which is fixed by management.
Nobody goes to work to do a bad job.
Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.