People learn in different ways: reading, listening, pictures, watching.
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
Eliminate numerical quotas, including Management by Objectives.
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
The process is not just the sum of its parts.
We should be guided by theory, not by numbers.