Let us ask our suppliers to come and help us to solve our problems.
It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
To optimize the whole, we must sub-optimize the parts
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
To copy is to invite disaster.
Hold everybody accountable? Ridiculous!