Learning is not compulsory; it's voluntary... But to survive, we must learn.

A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.

A leader's job is to help his people.

What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.

Everyone is a customer for somebody, or a supplier to somebody.

Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?

If someone can make a contribution to the company he feels important.