The most basic problem is that performance appraisals often don't accurately assess performance.

Knowledge needs to be a verb.

You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.

The worker is not the problem. The problem is at the top! Management!

The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.

Management of outcomes may not be any more than a skill. It does not require knowledge.

Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.