The most basic problem is that performance appraisals often don't accurately assess performance.

Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?

We are here for an education.

The greatest losses are unknown and unknowable.

Now, we learn that a system must have an aim. Without an aim, there is no system.

Any manager can do well in an expanding market.

The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.