The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.

Carefully watch how people live, get an intuitive sense as to what they might want and then go with it. Don’t do market research.

We don't believe in market research for a new product unknown to the public. So we never do any.

If we face recession, we should not lay off employees; the company should sacrifice a profit. It's management's risk and management's responsibility. Employees are not guilty; why should they suffer?

To gain profit is important, but you must invest to build up assets that you can cash in in the future.

We all learn by imitating, as children, as students, as novices in the world of business. And then we grow up and learn to blend our innate abilities with the rules or principles we have learned.

Once you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.