The public does not know what is possible. We do.
The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
Curiosity is the key to creativity.
We don't believe in market research for a new product unknown to the public. So we never do any.
An enemy of innovation could be your own sales force.
My chief job is to constantly stir or rekindle the curiosity of people that gets driven out by bureaucracy and formal schooling systems.