A little-recognized value of listening and inquiring relates to the realization that in human relationships, it is frequently not what the I've learned ... that it is best to give advice in only two circumstances: when it is requested and when it is a life-threatening situation.
Andy RooneyI am interested in details. If you go into anything far enough, you get into the details of it, and people turn out to be interested in what makes things work.
Andy Rooney