The way to encourage people to be accountable is to engage the responsible, accountable, trustworthy part of their brain.

Many people would rather be certain of their worries and fears, than risk the uncertainty of hope and optimism.

Let's not let our fear of dementia deepen our fear of dementia.

In order to become more influential with those who are resistant to our point of view, we must be willing to start with what is influencing them.

Regardless of what is being discussed . . . the issue is never more important than the quality of the interaction.

Regardless of the problem, as long as our solution requires someone else to change, we will never know the power and promise of self-determination.

When we engage people positively, we create a receptive platform for the ideas and information we wish to communicate.