The distance between who i am and who i want to be is separated only by my actions and words.
Social media is about sociology and psychology more then technology.
Social media is less about technology and more about anthropology, sociology, and ethnography.
We live in a time where brands are people and people are brands.
The future of marketing is not about technology
Engagement is shaped by the interpretation of its intentions. In order for social media to mutually benefit you and your customers, you must engage them in meaningful and advantageous conversations, empowering them as true participants in your marketing and service efforts.