Information overload is a symptom of our desire to not focus on what's important. It is a choice.

The landscape for business isn’t changing because of social media, it’s changing because consumer expectations are evolving.

Don't compete for the moment, compete for the future.

We live in a time where brands are people and people are brands.

Social media is the democratization of information, transforming people from content readers into publishers. It is the shift from a broadcast mechanism, one-to-many, to a many-to-many model, rooted in conversations between authors, people and peers.

The next 10 years are either going to happen to us, or because of us.

The future of marketing is not about technology