The bottom line is that people are seeking answers and direction, not messages or sales pitches.

The future of marketing is not about technology

The good thing about social media is it gives everyone a voice. The bad thing is … it gives everyone a voice.

The landscape for business isn’t changing because of social media, it’s changing because consumer expectations are evolving.

Social media is less about technology and more about anthropology, sociology, and ethnography.

Perspective is a gift nowadays.

Experiences are everything. And businesses must create experiences that mean something. If necessity is the mother of invention, then vision is the father of innovation.