Effective engagement is inspired by the empathy that develops simply by being human.
Social Media is much bigger than we give it credit for. It’s not just about PR or just about marketing.
Twitter is a human seismograph
Experiences are everything. And businesses must create experiences that mean something. If necessity is the mother of invention, then vision is the father of innovation.
The next 10 years are either going to happen to us, or because of us.
Twitter is your window to relevance , but Facebook is your home page for the Social Web