The future of marketing is not about technology
Please repeat: influence is not popularity.
Information overload is a symptom of our desire to not focus on what's important. It is a choice.
Don't compete for the moment, compete for the future.
Social Media is much bigger than we give it credit for. It’s not just about PR or just about marketing.
Welcome to a new era of marketing and service in which your brand is defined by those who experience it.