The bottom line is that people are seeking answers and direction, not messages or sales pitches.
Brian SolisWelcome to a new era of marketing and service in which your brand is defined by those who experience it.
Brian SolisBusinesses are interacting with consumers to socialize rather than learn about customer expectations to in turn, deliver tangible value, improve product experiences, and invest in long-term relationships.
Brian SolisSocial media spark a revelation that we, the people, have a voice, and through the democratization of content and ideas we can once again unite around common passions, inspire movements, and ignite change.
Brian Solis