The more we remember that we are part of the networks as human beings, the more we can act as human beings and not as corporate functions.
While creating a social brand is a necessary endeavor, building a social business is an investment...
The new social landscape is rich with emotion.
It's not business to consumer, it's not business to business, it's people to people
Please repeat: influence is not popularity.
Information overload is a symptom of our desire to not focus on what's important. It is a choice.