There is an art in silence, and there is an eloquence in it too.

The most important secret of salesmanship is to find out what the other fellow wants, then help him find the best way to get it

There is an art in silence, and there is an eloquence in it too.

Enthusiasm is by far the highest paid quality on earth, probably because it is one of the rarest; yet it is one of the most contagious.

Sell the interview before you attempt to sell the product

Selling is the easiest job in the world if you work it hard-but the hardest job in the world if you try to work it easy.

Never forget a customer. Never let a customer forget you