There is an art in silence, and there is an eloquence in it too.

Enthusiasm: If you don’t FEEL enthusiastic, ACT enthusiastic. Soon, you’ll BE enthusiastic. Double your enthusiasm and you’ll probably double your income.

I no longer worry about being a brilliant conversationalist. I simply try to be a good listener. I notice that people who do that are usually welcome wherever they go

Enthusiasm is by far the highest paid quality on earth, probably because it is one of the rarest; yet it is one of the most contagious.

Never forget a customer. Never let a customer forget you

The whole secret of freedom from anxiety over not having enough time lies not in working more hours, but in the proper planning of the hours.

When you show a man what he wants he will move heaven and earth to get it.