There is an art in silence, and there is an eloquence in it too.

The whole secret of freedom from anxiety over not having enough time lies not in working more hours, but in the proper planning of the hours.

There is an art in silence, and there is an eloquence in it too.

Never forget a customer. Never let a customer forget you

Enthusiasm is by far the highest paid quality on earth, probably because it is one of the rarest; yet it is one of the most contagious.

When you show a man what he wants he will move heaven and earth to get it.

The most important secret of salesmanship is to find out what the other fellow wants, then help him find the best way to get it