Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard.

Whatever you shoot is dead for a while before it starts to stink. The same goes for strategies. How many organizations carry this dead thing around with them, unaware of its irrelevancy until it is too late?

This extraordinary arrogance that change must start at the top is a way of guaranteeing that change will not happen in most companies.

Obviously, you don't have to be religious to be moral, and beastly people are sometimes religious.

Great accomplishments start with great aspirations.

There is no way to create wealth without ideas. Most new ideas are created by newcomers. So anyone who thinks the world is safe for incumbents is dead wrong.

If customer ignorance is a profit centre for you, you're in trouble.